A water softener must have a properly installed drain line to flush out excess minerals during the regeneration cycle. Common mistakes include using the wrong drain size, failing to include an air gap, or directing the drain to an improper location, leading to flooding or contamination.

​To avoid these issues, ensure the drain line is securely fastened, positioned with an air gap to prevent backflow, and directed to an approved drainage system, such as a laundry sink or floor drain. At Runix Home Services, we adhere to all local plumbing codes to ensure a safe and effective drainage setup.

Not all salt is created equal when it comes to water softeners. Some homeowners use rock salt, which contains impurities that can clog the system, while others mix different types of salt, causing buildup and inefficiencies.

To maintain optimal performance, always use high-quality evaporated or solar salt, as recommended by the manufacturer. Additionally, regularly check for salt bridging or mushing inside the brine tank and clean it as needed. If you’re unsure which salt to use, our team at Runix Home Services can guide you in selecting the right product.

A water softener is a long-term investment, but it requires regular upkeep to function efficiently. Many homeowners forget to check salt levels, clean the resin bed, or inspect for leaks, which can lead to performance issues or even system failure.

​To keep your softener running smoothly, follow the manufacturer’s maintenance schedule, refill the salt as needed, and periodically check for any issues. If you prefer a hands-off approach, Runix Home Services offers professional maintenance services to ensure your system remains in peak condition.